Announcement of courses - vacancies at Edraak
About the Platform:
Edraak is a leading Arabic Massive Open Online Course (MOOC) platform launched by the Queen Rania Foundation (QRF). It is dedicated to promoting educational innovation across the Arab world by leveraging technology from the Harvard-MIT edX consortium. Edraak provides free online courses designed to enhance professional and personal skills for learners across all levels.
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Effective Listening Skills: A Comprehensive Guide
Course Overview:
The Effective Listening Skills course is designed to help individuals improve their listening abilities and communication effectiveness in the workplace. The course provides practical tools, techniques, and exercises to help participants understand messages accurately, strengthen relationships, and manage conversations productively.
Who Is This Course For:
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Employees aiming to enhance communication skills.
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Managers seeking to build strong professional relationships.
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Anyone interested in developing effective listening abilities.
Requirements:
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No prerequisites or prior experience required.
Key Learning Outcomes:
Participants will learn:
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The importance and benefits of effective listening in the workplace.
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The communication model and the function of feedback.
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How the listening process operates.
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Tools used in listening — including sensory, emotional, and cognitive aspects.
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Characteristics of a good listener and behaviors that hinder listening.
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How to build a supportive listening environment.
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Techniques for rephrasing, positive interruptions, and effective questioning.
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Reading body language and applying an active listening mindset.
After Completing This Course, You Will Be Able To:
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Listen attentively and interpret messages accurately.
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Build and maintain strong professional relationships.
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Improve overall communication and conversation management.
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Solve problems through effective dialogue and understanding.
Course Structure Includes:
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Four learning units.
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Practical exercises.
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Real-world examples and case studies.
Course Details:
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Language: Arabic
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Certificate: Not available
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Fees: Free of charge
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Mode: Online
Provider: Edraak – a non-profit Arabic MOOC platform by the Queen Rania Foundation.